Jillian Jones-Smith

By way of background, I am a first-time home buyer. I didn’t know much about the process when I first started taking a look at homes, or what to expect throughout the process until I engaged with Step by Step. The amount of effort and time Jillian of Step by Step put into walking me through the process is unbelievable. From the first day that we communicated, she spent the entire evening walking me through the “big picture.” From there on out, she was always available to provide me with the information that I needed (or didn’t need but needed for the sake of my sanity) – every decision that I made, small or big, mattered to her. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. Especially because, as a first-time buyer, I didn’t know all of the right questions I should be asking (or do’s and don’ts, for example) and she would proactively provide this information, which made me feel like I was walking through this process with eyes wide open. From an expectations perspective, I will highly recommend Step by Step Property Consultancy and Management.

Sergio Harper

I recently had the pleasure of working with Jillian to rent out our property and couldn’t be more impressed from the initial consultation to the signing of the lease. Jillian was professional, knowledgeable and very courteous.

Jillian effectively marketed my property, attracting multiple qualified applicants. She carefully screened potential tenants, finding the perfect match for my home-matching the criteria we mentioned.

Jillian made the entire process seamless, keeping me informed every step of the way. Their expertise and dedication ensured a stress-free experience.
I highly recommend Jillian to anyone seeking a reliable and skilled realtor for rental properties.

Thank you, Jillian, for your outstanding work.
Leon & Eileen Thomas